Good company if you're willing to put up with the constant politics and org changes - CVP New York Life Employee Review

3.0
25 Feb 2023
Recommend
CEO approval
Business outlook

Pros

-Stability (you're not constantly looking over your shoulder for a layoff in a down year) -Bonuses are relatively steady even if salary is lower compared to financial service industry -Ability to move around and do different things if you play your cards right -Culture that promotes and provides many opportunities for employee engagement if that's something you want -Great work/life balance (though the tighter restrictions and rules around Work at Home has gotten ridiculous)

Cons

-Last few years has been non stop organizational changes, especially under the direction of the new CEO -Office politics is brutal (Game of Thrones at its finest).. the constant maneuvering and figuring out who to align with is exhausting for anyone who wants to get anywhere -Internal mobility is only as good as who you know and how much they like you -Complete lack of diversity in leadership (adding a white woman to your leadership is not diverse and the Executive Management has become even LESS diverse over the past few years) -Takes too long to get anything done due to the politics of CYA, bottlenecks in making any decisions (it's difficult to feel any sense of accomplishment wasting months on a project that goes nowhere) -Human Resources at this Company is a joke. Run by people who are not HR experts, have driven away anyone who actually has REAL HR experience and brushes everything under the rug to present a clean image to the CEO. The rules around who can work from home or not has become ridiculously inconsistent in an environment where they are supposedly promoting more flexibility

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New York Life Response
3y
First, thanks for sharing your feedback. As you say, New York Life has been recognized as a leader in diversity for our longstanding commitment to an inclusive work environment, progressive workplace practices, and achievements in attracting and developing a dynamic and accomplished workforce from a variety of backgrounds and experiences. We're proud of these awards but we're always looking at ways we can continue to improve: our Office of Diversity and Inclusion continually strengthens our practices and works closely with our seven Employee Resource Groups to develop robust programming. Our benefits are competitive, including a defined benefit pension plan, 401(k) plan, and subsidized health insurance. If you would like to discuss your concerns, we encourage you to contact our anonymous Ethics Hotline via (888) 331-0619 or https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

Explore other reviews about New York Life

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great brand with high levels of training and support. Good work-life balance and supportive managers who don't micromanage. Benefits include good pay, decent PTO, tuition reimbursement, bonuses. Agents enjoy full autonomy over their schedule, the ability to work with clients they choose, and untapped commission potential. Training is strong, with clear advancement paths toward financial advisor and management roles.

Cons

Commission-only structure. Agents must generate their own leads with no real structure to daily activities.

5.0
9 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

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New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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