Poor changes after acquisition - Customer Success NewVoiceMedia Employee Review

Fantastic people, solid processes in place, fun work environment, good benefits

It was acquired by Vonage

I've been working in the San Francisco office for about 6 months now and I have to say this job has truly changed my life. I wake up every morning excited for the day ahead of me. I love working with my colleagues, they make NewVoiceMedia a fun environment to work in. We always encourage each other in a positive way and we like to have fun too! My hard work is always recognized and appreciated by my manager and my peers since we have a smaller team. If you enjoy going above and beyond your daily tasks without the overhead of doing so, this is a great place to work. We strive for innovation here and we have a strong "roll up your sleeves" attitude. Working for an international company also provides you with the opportunity to communicate with different cultures around the world. I love having our UK team support us and the english accents don't hurt either ;) We are growing so much and there is so much opportunity to grow within NewVoiceMedia. We love hiring from within the company and since we've only been in the US for about a year, there are so many positions that need to be created that anyone can grow into. This is a really exciting time to be part of NewVoiceMedia and I'm very confident in our future.

Overall, we need to communicate better globally. It's definitely an adjustment to learn how to work with the UK team when you're on completely different time zones.