Great company with a lot of potential - Customer Success Manager (CSM) Okta Employee Review

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Leader in IAM space with a strong vision for the future and industry leading technology. Working to set stronger industry wide standards for Identity.

Cons

Seem to be moving toward future hires to be in an office. I'm on the phone all day and don't feel the need to be in an office to excel at my function especially when balancing the personal cost of many hours of a daily commute.

Explore other reviews about Okta

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing place to work with great culture

Cons

Honestly none I love it here

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart, talented, and supportive colleagues. Interesting products and the opportunity to work on technology that impacts many customers. Good work-life balance in most teams. Collaborative culture with opportunities to learn from experienced peers. Strong brand recognition and valuable experience for your resume

Cons

Cons Recognition is lacking, especially for individual contributors. Strong performance and consistent delivery do not necessarily translate into career advancement, promotions, or meaningful salary increases. Growth opportunities appear limited for ICs, while management roles seem to receive a greater share of advancement and compensation opportunities. After several years, many individual contributors may find themselves reaching a career plateau with few clear paths for progression. If career growth, promotion opportunities, and compensation advancement are important priorities, it may be worth evaluating other opportunities once you’ve gained experience here

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