Beyond Toxic - Customer Success Manager Okta Employee Review

2.0
30 Jun 2023
Recommend
CEO approval
Business outlook

Pros

The pay was decent, the benefits within the office were good, and there were some truly outstanding people to work with - Many wanting to drive coherent and scalable change for good with the product and cross team collaboration.

Cons

Many depts were incredibly toxic and cliquey. Various other Sr/Mid managers only hired former colleagues en masse... most of these groups failed tremendously at their former companies. (and some have since failed and left Okta). Lots of idea stealing and / or being a major roadblocks to prevent others ideas and initiatives from succeeding. This created lots of turn over and further burn out - causing lots more friction and instability for coherent paths forward. Then the layoffs just added to the instability and frustration people not "in the cliques" felt.

Explore other reviews about Okta

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic team and work life balance

Cons

No contract renewal due to budget constraints

2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits. Fantastic product. Company is scaling (or at least trying to).

Cons

Management and company culture has grown toxic. Extremely political and dramatic. Specifically in sales, marketing, and the C-Suite. I wouldn’t recommend joining okta unless you are some type of director or above and also remote. SF just RTO’d and it’s been miserable.

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