draining work and uneven workloads among workers and not enough pay - Sales Associate Old Navy Employee Review

1.0
7 Apr 2021
Recommend
CEO approval
Business outlook

Pros

not sure there are any

Cons

So I was a full-time student working part-time at old navy. They made me work 39 hours a week even when I told them that was too much. I was made to work more demanding hours (evenings and weekends) and was the go-to employee whenever customers needed anything. Other co-workers would sit on their phone on the floor while I was expected to do all the work. Maybe I'm just too nice, but IDK. I would complain, and management would say they would speak to other employees about their poor work ethic but never did. Honestly, I should have been paid a manager salary, for I did just as much as they did, sometimes even more. $10 at the time seemed amazing pay for my coworkers who weren't even asked to do anything, but for me, it definitely wasn't enough. I even reached out to the district manager, who constantly promised me he would try to fix the issues going on at our store, but he never did. also, the store was also a mess, and it was embarrassing to work there. Anyways I guess it's a good job for 16 year olds, but definitely don't work for more than a year.

Explore other reviews about Old Navy

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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