Complicated processes; overworked employees; long hours and little work/life balance. - Inventory Planner Old Navy Employee Review

2.0
24 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Supportive co-workers, unfortunately the only positive.

Cons

Complicated processes; overworked employees; long hours and little work/life balance. At times you feel you're the only one putting up a huge effort (about a month of working until at least 9pm for what ends up being a 30 minute meeting), but then you see other people online at late hours as well. The company made my and other teams work a Saturday, it was mandatory, and I realized that was my time to go. At ON you are ALWAYS busy, and the slightest blip with systems or anything else that causes you to lose productivity can uproot your entire day/week. That's because the workload and demand is too high - there's no time to stop moving like a machine.

Explore other reviews about Old Navy

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Consistent morning schedule, and great work environment.

Cons

Long days (9hrs) for managers.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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