OK part-time job, but don't keep it for too long or you'll end up hating the company. - Sales Associate Old Navy Employee Review

1.0
31 Aug 2010
Recommend
CEO approval
Business outlook

Pros

At my store, I work with some cool and fun people. I've made a lot of good friends from this job. The discount is OK if you like wearing a lot of Old Navy, Gap, or Banana Republic clothing (all same company).

Cons

Supervisors (Leaders On Duty, or LODs, as they're called) are sometimes not all too bright. I work at Old Navy part time just to earn money while looking for a job in the industry I want to get into. As a recent college graduate, I am bothered by some of the people who are in charge of me. They rarely know the right way of doing something, and they lack at providing good direction. It just sucks being told what to do by someone you KNOW is not as smart as you. No room for professional growth. I've worked there for almost five years with the same position. They hire outside people. Not that I'd want to move up in this company.

Explore other reviews about Old Navy

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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