Not a bad job - Sales Associate Old Navy Employee Review

4.0
25 Sept 2008
Recommend
CEO approval
Business outlook

Pros

The customers are almost always friendly. Same goes for my co-workers. Managers are very flexible when you need time off. Feels good when you help someone find a nice outfit they like.

Cons

OLD NAVY CARDS!!! (ONCs). You get reprimanded if you don't get x number of customers to apply for one each week. Detracts from other, more important tasks. Also, the Product Placement book is sometimes ambiguous (I work on shipment).

Explore other reviews about Old Navy

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good starting place to work for part time.

Cons

Can be hard to get hours.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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