3.0
19 May 2023
Former employee, more than 1 year
Portland, OR
Recommend
CEO approval
Business outlook
Pros
Great work schedule and remote from home work. Great perks and leaders.
Cons
Outsourced hard working local Portland staff to pay lower wages to people in Jamaica. They said outsourcing saved them money. At what cost to customer service and US locals jobs? Do not support this company after they laid us off. People in the United States with families and homes. Very sad they saw numbers verse quality of service. Many customers complained that the over seas staff were not helpful. I agree that they are paying people less for my job but aren’t getting much respect from customers for it. Very disappointed in the end with this company.