Awful, staff paid less than McDonald's - Customer Champion Onepilot Employee Review

Hello, thank you for your candid feedback, and sorry to hear that you did not feel valued with us, this is definitely not the experience we want our heroes to have. The ticket pay is dynamic and should reflect how long each ticket takes to handle. If some are not well priced, feel free to let us know so we can look into it. Everyone is more than welcome to apply and join us. In fact, most of our UK team is made of ex-heroes :) Heroes in the UK currently earn on average about £15/h, with some top performers earning significantly more. The communication channels are very open and if you feel you have been disrespected in any way, you should definitely escalate this to me or our COO! Thank you for your feedback, and do not hesitate to send me an email so that we can keep improving! Take care, Victorien