Love this company! - Anonymous employee Optum Employee Review

5.0
19 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I say how much I love working for QSSI because its true. Yes, the Indian population is the majority at this company but I have no problem with working with all types of nationalities. As far as the reviews regarding nepotism, just because one nationality is a majority, doesn't mean everyone is related/connected. Most people seem very hard working at this company and though many other reviewers seem to use that as a con because they then must live to those standards as well, it just means that the company is doing something right to be expanding the way it is. We continue to gain business and grow rapidly and could not be doing that, if we were not doing a good job at it. I have a wonderful manager who continuously acknowledges my hardwork and often provides praise and gratitude for a job well done. Its a shame that others here have not experienced that.

Cons

Yes - at times employees are asked to work their standard 40 hours and then are requested to work as SMEs on other projects or proposals but that just means you are vital and should actually shine light as to you being an asset to the company. Think people should look at it that way. There are some individuals that are truly incompetent and slow and need to understand the business at hand. As a government contracting company, life moves at a fast pace and as the saying goes, "if you cant stand the heat, get out of the kitchen!" So many people just need to find a new career path.

Explore other reviews about Optum

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay. Great Benefits. Great People. awesome front line management. Frequent meals and employee input.

Cons

Worked like a cog machine.

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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