Unfair - Insurance Sales Agent Optum Employee Review

1.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Wide range of benefits. Paid for license

Cons

Bad management. Unfair metrics. They try to force me to put people in plans they didn’t need.

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Optum Response
2y
Thank you for your feedback. I’m sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement.

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5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay. Great Benefits. Great People. awesome front line management. Frequent meals and employee input.

Cons

Worked like a cog machine.

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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