poor leadership, too many org changes - Project Manager Optum Employee Review

2.0
16 Sept 2024
Recommend
CEO approval
Business outlook

Pros

1. Work from home - This is an option for majority of roles, however, the work-life balance will depend on your direct team/leader. 2. Overall flexibility to flex your hours - Again, majority of the time, teams don't seem to mind if you need to flex your hours since we all work different time zones.

Cons

Coming from an acquired company and then moving into Optum, there are significantly more cons than pros. Quarterly layoffs over the last 1.5 years -- As a PM, I was privy to the census and know the amount of layoffs each quarter. It negatively impacted work and leaders reduced key stakeholders WITHOUT a plan in place. With continued and confirmed layoffs for rest of 2024 and into 2025, unsure how stable the work environment will be. Other cons: 1. Low motivation and morale on teams. 2. Lack of transparency with changes. 3. Low pay and no room to negotiate if you make lateral salary grade moves. 4. Benefits aren't great

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Optum Response
1y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your comments will help us to assess our processes and make any necessary adjustments for improvement. We are committed to actively developing as an organization to better serve our employees.

Explore other reviews about Optum

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Supportive culture with lots of smart colleagues

Cons

Large org with typical red tape and speed

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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