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      Optus

      Engaged employer

      Optus reviews

      Customer care - Anonymous employee Optus Employee Review

      5.0
      17 Nov 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people! I have a coach who is very supportive and understands when I need help. The Senior case mangers are good.

      Cons

      A lot to learn and lots of changes but I guess every company has changed since covid.

      Explore other reviews about Optus

      5.0
      13 Nov 2025
      Anonymous contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good love culture totally worth

      Cons

      Great yay love it no cons

      4.0
      10 Sept 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, sometimes really easy.

      Cons

      Having to sell no matter the circumstance

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