Optus Reviews

Updated 4 Jul 2020

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3.8
71%
Recommend to a Friend
75%
Approve of CEO
Optus CEO Allen Lew  (no image)
Allen Lew
333 Ratings
Pros
  • "Excellent work culture -Supportive management -Clear career path -work life balance(in 88 reviews)

  • "Friendly, supportive culture, great people and flexible working arrangements(in 62 reviews)

Cons
  • "Overall lack of communication from senior management(in 20 reviews)

  • "The only con about working in the Sydney office is that it is based at Macquarie Park which is far if you do need to have face to face meetings(in 19 reviews)

More Pros and Cons
  1. "in a period of change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Optus full-time for more than 5 years

    Pros

    great people collaborative approach to things, excellence work life balanace

    Cons

    hard to do new things, lacking capability maturity in most things outside connectivity

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  2. "Customer support executive"

    3.0
    Current Employee - Customer Support Representative in Chennai

    I have been working at Optus full-time

    Pros

    Handling call, writing letters, mail chat. Good in MS. office

    Cons

    MS word Ms excel and power point

  3. "Automation Test Analyst"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Bangalore
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Optus full-time for less than a year

    Pros

    Work Friendly Culture and a lot of things to learn

    Cons

    No Job Security and no increment

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  4. "Good pay, fun store culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Specialist in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Optus full-time for more than 3 years

    Pros

    Good salary and discount benefits for full time and part time

    Cons

    Lake of career progression opportunities

  5. "Keep young"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Newcastle

    I worked at Optus part-time for more than 3 years

    Pros

    Out of hours training not paid

    Cons

    Rewards, pay and the benefits and training

  6. "Great campus, fun vibe"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Optus full-time

    Pros

    This was my favourite job ever. The people were really cool, met some life-long friends here. Sometimes the work was tough, but it was always rewarding.

    Cons

    Parking is expensive on campus.

  7. "GEIM - Great company if you are jobless"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Position in Petaling Jaya
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Optus full-time for more than 3 years

    Pros

    Work life balance, lots of activities, good amount of increment and bonus

    Cons

    Internal politics, favoritism for internal job transfer, no phone allowed in the office, no internet access, trust issue

  8. COVID-19

    "Fantastic Graduate Program"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Graduate in Sydney
    Recommends
    Positive Outlook

    I have been working at Optus full-time for less than a year

    Pros

    As part of the 2020 Optus graduate program, the company endeavoured to accommodate its new grads through covid. Flexible WFH, plenty of resources for people to upskill.

    Cons

    learning curve is massive and you may feel like you're completely ill-equipped, but there is a very good understanding in management about what they expect from you.

  9. "Great Place to Work"

    5.0
    Current Employee - IT Business Analyst in Sydney

    I have been working at Optus full-time

    Pros

    Everything you can want from an employer

    Cons

    Nothing you do not want from employer

  10. "Great place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Sydney
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Optus full-time for more than 10 years

    Pros

    Diversity inclusive, work life balance, awesome perks

    Cons

    Optus followed the outsourcing trend and outsourced a lot of functions which had caused clashes between departments. It is quite often that 'left hand doesn't know what's right hand is doing'. it is also because of that, alot of un-necessary processes were created. E.g., When I contacted the IT support for a very simple request, it could take days for them resolve it as different IT support teams responsible for resolving different IT problems.

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Found 770 reviews