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Its a good job for a bit - Key Holder Panda Express Employee Review

3.0
22 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Free meal during your shift, plus 20% off friends and family discount. Opportunity for raises and growth. You won't be bored working there! It's a good starter job to learn different things.

Cons

Very labour intensive. At least at my branch, everything had to be super cleaned for management, including every wire on a wire rack. Micro-managed down to how many paper towels we can use to dry our hands. Being outside of America, it was frustrating to update or do different things, as everything had to go back to California for approval. 5 steps of service was expected for every customer, but annoyed the regulars a lot. Our branch was also understaffed constantly as there was a high turnover. The more you move up, the more issues you see which is why many employees would just stay crew members or key holders than go onto management.

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Panda Express Response
5y
Thank you for sharing your experience working at Panda. With our mission of Putting People First, we strive to ensure that our associates are prioritized. The key to our stores operating smoothly are our associates and we want to make sure that their concerns are heard. We will be forwarding your feedback to our Ops Management Team to address the issue at hand. If you would like, you can also share your experience in detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053 so that we will look into your experience further.

Explore other reviews about Panda Express

5.0
16 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Lots of development and investment in managers and team. A lot of personal development and financial opportunity available.

Cons

Work Life Balance is something you have to strive for but we have recognized need for growth in this area and we are striving to make a difference!

3
3.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Fun coworkers, easy, no other pros

Cons

Management changes a lot sometimes

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