27 Aug 2020
Anonymous employee
PayByPhone Response
5yWe’re sorry to hear that you feel your experience at PayByPhone hasn't been the best and appreciate you for voicing your concerns. Over the last few years, a lot has changed at PayByPhone, and among change comes news challenges and opportunities. This year specifically we have focused on the development of our team members by providing them with the resources needed to develop their skills. We plan to build on this and continue to rollout training workshops that provide more guidance and support to our employees.
In efforts to improve our strategic focus and alignment throughout the organization, we are committed to developing a standardized process that provides clarity and transparency to our PayByPhoners. We are striving to become the most exciting smart parking organization in the world and transformation like this takes time and patience.
Lewisa Anciano, VP, Global HR at PayByPhone