9 Mar 2022
PayByPhone Response
3yThank you so much for your review. Totally agree with all the Pros you list. And yes, we have had some great talent leave after several years of wonderful mutual experiences with us. We are so pleased for their new adventures and equally for the new ideas our incoming talent are bringing. Thank you for your advice on transparently sharing our talent retention plans: in the first half of 2022 we have reviewed compensation, set vacation to minimum 4 weeks for all, moved to a Remote-First workplace per employee survey feedback, and are currently reviewing our total rewards program for more ideas. Equally, thank you for your advice on appreciation; so far, we celebrate successes through our global kudos channel and at our quarterly All-Hands, our quarterly Value Awards, our Milestone Anniversary program, and we recently celebrated in-person our successful integrated platform launch in each of our offices in Vancouver, France, UK, Germany and Italy. We think the prize for best celebration goes to the German team who started with a breakfast celebration, then a hike and then dinner! Thank you for your insights and we hope you continue to enjoy your time at PayByPhone!