A sinking ship sailing away from innovation - Product Management PayByPhone Employee Review

Thank you sincerely for your review. Up until Fall 2021 we were in rapid growth-mode and with that came lots of excitement but also growing pains- we agree we had opportunities for improvement. To address these and stabilize our retention and improve work-life balance, in 2022 we have centralized our functions across North America and Europe with senior leaders from all locations meeting monthly to share and collaborate, fine-tuned our areas of focus (lesser OKRs and very disciplined collaborative quarterly and sprint planning across multiple divisions and inter-departmental teams), standardized our vacation program to 4 weeks for all to start, reviewed everyone’s compensation, introduced quarterly pulse surveys and focus groups for faster responses to current needs, mindfully back-filled roles, and introduced Remote-First while still enabling on-site collaboration from our Yaletown office. We are not done in our efforts to improve. We sincerely thank you for your contributions while with us and wish you the very best in your next adventure!