Paycom lost its Magic. - Sales Paycom Employee Review

1.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The biggest pro used to be the people. But all of the good ones are leaving.

Cons

Paycom used to be a place that you could accomplish your wildest dreams, make incredible friendships, and live a life of true abundance. It sounds cheesy to say, but Paycom truly had some magic. That Paycom is gone now. As someone that spent more than a decade there, it’s so sad to see what this company has become. Just to name a few things: trainings on Saturdays, being told that if you miss a training you’re fired, leadership cutting 20+ people from new hire classes with no explanation, having to choose between your family or traveling to Dallas every other week for training- I can go on and on. Favoritism runs rampant. One person was allowed to come to training a day late because they were running an iron man, but another person was threatened with termination if they left a training early when their child was in the hospital. The things me and so many others have witnessed over the last 6 months are truly despicable. But if you would have asked me 7-8 months ago about my experience at paycom, I was telling everyone I know how wonderful Paycom was and how thankful I was. That is long gone, again, Paycom has lost its magic. There are still some great leaders left, but they don’t get to actually be leaders. And then there are the leaders still in leadership that had no business being leaders in the first place. My advice to anyone looking for a job at paycom, don’t. Save yourself the stress and disappointment.

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Paycom Response
2mo
Paycom remains a place where driven professionals can grow their life and career, and we don’t shy away from setting high expectations for our reps. We want to clarify for readers that the training examples you shared are inaccurate. We unapologetically invest heavily in coaching and training to reinforce clear expectations and our value proposition, but training is not held every other week, nor would we ever restrict an employee from returning home for a family medical emergency. As you have heard from our CSO, Jeff York, over your tenure, mindset is everything. Our reps not only have the best commission structure around, but are also given defined goals and an investment in training to set them up to be very successful. Our standards remain high. If you want to discuss your feedback further, reach out to hrmgmt@paycomonline.com.

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5.0
22 Jun 2026
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Pros

Internal promotion opportunities often favor known quantities over external candidates Opportunity to evolve with the company through multiple technology cycles or market shifts Recognized for payroll automation, AI-driven innovation, and workforce management solutions.

Cons

No monetary bonus incentives on performance every year

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Paycom Response
17h
We're pleased to see your experience reflect the opportunities to develop alongside Paycom as we continue driving innovation and success. Thank you for sharing your 5-star experience!
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
2d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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