Paycom is a great place to grow - Team Leader Paycom Employee Review

5.0
18 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The challenges I face everyday help me grow personally and professionally. I started at the bottom and I'm determined to make it to the top, and to get there Paycom gives me clear steps. I've never worked for a company that cares so much about your growth. It's not for the weak though, the hard work you put in is directly related to the rewards you get. Paycom knows how to balance hard work and play, the culture is incomparable.

Cons

Any customer service job is a difficult industry to be in and dealing with paychecks takes it to another level. If you can learn to let things roll off your back then you can succeed.

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Paycom Response
11y
Thank you for telling others about your experience at Paycom. We value your hard work and dedication to the organization!

Explore other reviews about Paycom

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good salary , benefits and insurance

Cons

Toxic work place needs a proper structure

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Paycom Response
1w
We're proud of the compensation and benefits we offer, and it's great to see those making a positive impact on your experience. Your leader is available if you'd like to discuss your feedback further.
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

3
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Paycom Response
1d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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