Can’t keep up with other tech companies - Anonymous employee Paycom Employee Review

3.0
10 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Truly a great place to start your career out of college. You will learn so much about business ops and HR.

Cons

Unfortunately, the company is not what it used to be and has failed to keep up with the times. Failed leadership in the service department has resulted in some of the worst turnover I’ve ever seen. Specialists are completely overworked and it’s led to insane burnout. There has also been no flexibility with WFH, where other companies will allow it in a heartbeat to keep good employees. Paycom does not care about keeping employees for the long term. No cost of living adjustments, no raises for inflation adjustments… all while expecting five days in the office while gas prices are sky high. I have seen Paycom’s most tenured employees leave at an alarming pace the last 3-6 months. Clients are also feeling the pain of the turnover.

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Paycom Response
4y
We are glad to hear you view Paycom as a good place to learn about business ops and HR. We are dedicated to continually improving our programs that impact employee well-being, such as the addition of well-being advisors, increased PTO and adding more headcount to help support our current employees. If you didn’t share these sentiments before your departure, we ask that you do so by connecting with our HR team at hrmgmt@paycomonline.com.

Explore other reviews about Paycom

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Cons

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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