Upending lives with minimal notice - Anonymous employee Paycom Employee Review

1.0
13 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My coworkers and team lead are really awesome.

Cons

Upper-level management cares very little about the lives of their employees. The care that they do have is superficial and is only there to preserve their self-image. They will make promises and then don’t keep them, like saying that they have no plans on ending WFH, and then turn around and have everyone return to in-person five days a week within a month’s time. The CIO states that he has notice “minor slippage” in performance over the last 2-1/2 years of WFH, but then does not show any evidence to back it up other than a hunch. This decision does nothing to improve performance— it just takes away the time I get to spend with my family. The upper-level management is either incredibly out-of-touch, or they think that their workers are expendable.

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Paycom Response
3y
We understand everyone processes change differently and that change can be difficult. Beginning in August 2021, we began slowly returning to the office and have seen tremendous momentum from the groups who returned to our campuses, which has helped our people be more successful. For the company we are and the goals we’ve set, this is the best decision to continue our rapid growth. Please reach out through our internal channels like Ask Here or email hrmgmt@paycomonline.com if you need any additional support.

Explore other reviews about Paycom

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The People Make Paycom - I really enjoy working with everyone I have had the change to work with. As someone that moved to Oklahoma from out of state, my co-workers were welcoming, and I have several current and previous co-workers that I am friends with outside the office. In addition, the clients that I work with LOVE Paycom. It is easy to come to work when you are working with clients that genuinely want your help and enjoy working with you.

Cons

There aren't many opportunities to work remotely or from home in a hybrid manner, at least not in my department. My department is also relatively new, so there are a lot of changes fairly often. I'd like to have more consistency there, but I know that will come as our department grows.

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

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