DON'T WORK HERE, YOU'LL BE LIED TO! - Software Quality Assurance Analyst Paycom Employee Review

1.0
14 Dec 2022
Recommend
CEO approval
Business outlook

Pros

$1 insurance. Great coworkers who care about each other.

Cons

Since we were silenced from commenting on this internally, I'll give my opinion here. For a long time I actually believed this place was what it claimed to be. I had no problem putting in extra hours, giving my all to make sure projects were a success, because I actually believed in the work we were doing. I've never been so happy in a job before and felt I finally found the perfect work/life balance. Free of all the distractions and inconvenience of working in the office, I felt my productivity go way up and the review scores from my supervisor reflected that. Like most people working in the department, I'm fairly introverted and prefer to just focus on my work rather having to deal with the constant in office politics and have a hard time concentrating with all the chatter from having cubicles crammed together. Working from home, was working out so well I was pushing to go full remote since the single day in office was pointless and my least productive day of the week. It makes no sense to sit in an office all day to still conduct all communication and meetings through our remote computers anyway. Especially when more than half my team works out of a different state. After the last two days however I feel completely betrayed and lied to by this company. We were told numerous times (including directly from the CEO's mouth!) that our current hybrid schedule would be permanent. Many people, myself included made major life decisions based on this information. We can't help but feel this was a deliberately cruel decision in order to anger as many people as possible so they'll find new jobs and can be replaced with much cheaper new hires. It just really hurts to believe in a company, thinking they'll treat you with equal respect only to find out they just consider you....an expense. We were purposely not given much notice to prepare for a return to office. Paycom was busy secretly telling other departments they were moving out of the way so development could return to office...but purposely kept that from the people actually getting their lives turned upside down. So now my family and I get major stress and uncertainty for Christmas. Thanks! I really feel paycom is only screwing themselves with this. Here's an example. Say someone works a half hour away from the office on average (which I'm sure is generous considering there are many people who live even further away, and have to take additional time dropping children off at school/daycare). The employee commuting a half hour is losing out on 5 hours a week JUST commuting. That's time away from their family. Time they could be running errands, doing housework. and time that won't be going to Paycom. As it is, I have no problem putting in an extra time to help finish up last minute projects on a tight deadline because I HAVE the extra time. When it's wasted commuting, most employees are going to be unwilling to give that extra time to paycom. It's just really unfortunate that a tech company who claims to be at the forefront of the HR industry can be so backward thinking when it comes to how they treat their own employees.

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Paycom Response
3y
Paycom knows our strongest assets are our team members who have built this company into the industry leader it is today. With so many innovative, new projects on the horizon, we're looking forward to bringing our last group back to campus. This unites our teams by providing an environment that ensures you and other employees are best equipped to succeed. Our team members' well-being is a top priority, and we want to make sure you have the opportunity to ask questions and talk through concerns. Reach out to us through our internal channels like Ask Here or hrmgmt@paycomonline.com, and one of your HR professionals will be in touch.

Explore other reviews about Paycom

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work is challenging and rewarding. Good benefits and pay, Always an opportunity to prove yourself and learn something new

Cons

Traffic and construction around the campus.

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Cons

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
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Paycom Response
4d
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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