Too many acquisitions, not enough consolidations - Systems Administrator Paysafe Employee Review

3.0
18 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Nice benefit package. Cordial staff. Very well located with offices connecting directly to the subway system. Open to new approaches and solutions. Better tailored for individuals who loves startups atmosphere.

Cons

Many inconsistencies in the processes and procedures if any. Most people have no concept of ITIL and don't know how to submit formal requests, so if you are trained to get formal approvals for implementing changes, be ready to throw that discipline on the sideline for the time being. Everything is in a state of flux due to their many recent acquisitions, so there are many different setups, each with their own operations which are none are well documented, indicative of a company that has grown too fast.

Explore other reviews about Paysafe

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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