A constant shift - Anonymous employee Paysafe Employee Review

4.0
13 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people from the Montreal office The Exec team from the Montreal office Good condition, respect for family life Super exciting industry Global company

Cons

Every 12-18 months a new global direction comes in, and want to change everything. We inevitably lost 4-6 months doing "assessments" that lead to the same conclusion as the ones before: "No we cannot change everything". Company is losing lot of time and effort. The "Execs Matrix" are pulling the teams into many different directions, and to some degree the most strategic decisions are made by employees, as they cannot do it all, they decide where to invest their time depending on their affinities with part of the exec team, or depending on their personal opinion. A direction disconnected from the reality, willing to put every customer at risk by focusing on a 5-years replatform dream. Changing managers every 6-12 months, stalling growth opportunities as you have to prove yourself again and again.

Explore other reviews about Paysafe

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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