Good culture, bad management, mediocre benefits - Software Engineer Paysafe Employee Review

3.0
31 May 2019
Recommend
CEO approval
Business outlook

Pros

People are pretty cool, the culture is nice, there is not a lot of pressure from upper management, you get some cool events every now and then. Benefits are OK - 25 days paid time off, full medical insurance, home office 4 days a months, free fruit. There is definitely some good work/life balance.

Cons

Growing pains. Many people are getting hired, thus cutting down on a lot of costs like the aforementioned events. This leads to some questionable hires. Every team has a designated Scrum master - a position designed to aid the development process, though in reality it only hinders it. The company doesn't need so many people. A lot of time is wasted in communication between teams from different offices across the world. Also, a lot of dumb decisions from upper management - we start a project integrating some badly built Indian service, which is just not sufficient for out needs, and it breaks easily, spending many hours on it, only to drop it once we realize it really wouldn't work, and it turns out the company is paying way too much for it. There's a feeling of an everlasting chaos. In terms of salary compensation - definitely on the lower end of the spectrum. Additionally, the company is willing to hire someone else for more money than giving you a raise. The yearly bonus depends on management, although management doesn't really know what we're doing or how we do it.

Explore other reviews about Paysafe

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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