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Penn Interactive

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Remote work and understanding staff, but instability and strict policies - Player Support Specialist Penn Interactive Employee Review

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote Work Relaxing with breaks and a few minutes of time to step away if needed Understanding Supervisors and Staff

Cons

Unknown of the future, Laid Off without much of a notice due to deal break Customers use profanity and will go to lengths to continue to play on the app despite being banned. No improvement nor direction to move up. NO SICK HOURS, terrible removal from company The camera must be on at all times throughout shifts except during breaks or going to use the restroom.

Explore other reviews about Penn Interactive

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Get a lot of experience with newer systems

Cons

- no growth - promised promotion for years and they dragged their feet

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Life balance because of remote and good salary

Cons

you could let go just without any reason but they do layoff to improve their own mistakes and to do some changes at the reports

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