Zero Work Life Balance. - Service Manager Pep Boys Employee Review

1.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you are lucky enough to find a shop with decent people.

Cons

Honestly there are so many. The company is open 7 days a week 8-7. They are only closed for two holidays, Thanksgiving and Christmas even then they would be open if they could be. They don’t respect their employees nor their customers. They are over priced. Employees are over worked and underpaid substantially. I could go on for ever.

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

3.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. Consistent hours. Account is manageable ADP login has good options.

Cons

Toxic environment with toxic management, extremely high stress, unqualified technicians messing up customers vehicles. Difficult to use your PTO or take time off. Can be extremely busy at times multiple shifts without a lunch break having to work past closing time. Also working shifts at time by yourself from open to close with no help.

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