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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Parts Manager - Parts Manager Pep Boys Employee Review

      4.0
      24 Sept 2015
      Parts manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping customers with their repair needs. Helpful and knowledgeable fellow employees.

      Cons

      Sometimes understaffed and the lack of some common parts.

      Explore other reviews about Pep Boys

      5.0
      9 Apr 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      1.0
      5 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent 40 hours. Slow at times.

      Cons

      No work life balance. Open 7 days a week, late hours, open almost all the holidays. Techs are always leaving because they are underpaid hourly. Co workers that are dishonest are not disciplined as long as they are making sales. Rude and entitled customers that treat us bad regularly. Customer is always right. Overall sadness.

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