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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Pepboys Starting CSR - Customer Service Representative (CSR) Pep Boys Employee Review

      3.0
      10 Nov 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Usually in A/C Staff is like family

      Cons

      Customers are always mad at increasing prices. Most techs don’t care and you will get the brunt of it from customers. You are expected to do 10,000 in sales per month

      Explore other reviews about Pep Boys

      5.0
      9 Apr 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      2.0
      2 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The 401k is great! And the manager at my store is pretty awesome too.

      Cons

      Open every holiday other than Christmas Day and thanksgiving day. Pepboys does not close for anything. They want everyone to work in 100+ degree weather with no A/C in shop and when the roads are unsafe to drive in winter. Company does not care about it’s employees

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