Horrible - Customer Service Pep Boys Employee Review

2.0
16 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Techs treat you like family

Cons

Little room for advancement, commute can be killer

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The 401k is great! And the manager at my store is pretty awesome too.

Cons

Open every holiday other than Christmas Day and thanksgiving day. Pepboys does not close for anything. They want everyone to work in 100+ degree weather with no A/C in shop and when the roads are unsafe to drive in winter. Company does not care about it’s employees

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