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      Phrase

      Acquired by The Carlyle Group

      Engaged employer

      Phrase reviews

      Great company! - Technical Support Agent Phrase Employee Review

      5.0
      19 Apr 2025
      Technical support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good colleagues, great work atmosphere, flexible working hours, salary according to market rates.

      Cons

      Pase of work is sometimes stressful.

      avatar
      Phrase Response
      11mo
      Thank you for your review, much appreciated! We definitely move fast here - hopefully with breaks too, from time to time. This HBR article (which also became a book) is an oldie but goldie about managing energy, which I have drawn a lot of inspiration from: https://hbr.org/2007/10/manage-your-energy-not-your-time. Maybe it is interesting or helpful for you too!

      Explore other reviews about Phrase

      5.0
      7 Aug 2023
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership at C-Level (low EGO) Depth of product and areas of investment/innovation Market tailwinds Very strong team (seems to raise the bar with each hire) Long-term mindset

      Cons

      Prague HQ means a natural lag on some processes in the US but good progress in removing dependencies

      avatar
      Phrase Response
      2y
      Thank you for the kind review! We are privileged to work with amazingly talented people right across the company, the bar is very high, and in the past years, this has indeed attracted the most incredible people to work here. We'll keep working on ensuring high responsiveness in all our activities. Thank you for the feedback!
      2.0
      27 Feb 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      None that I can think of

      Cons

      During my time, a lot of change that wasn't for the betterment of the employees.

      1
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