12 Jan 2024
Pluralsight Response
2yThank you for the review. I understand and acknowledge your concerns regarding our product and customers. Our Chief Technology Officer (CTO) and Chief Product Officer (CPO) recently announced a new strategic direction and product roadmap that we are fully committed to. I’m confident that their expertise and vision, along with the experience and capability of our new CEO, will lead us toward success.
I can assure you that our customers are a top priority. We are dedicated to delivering products and services that meet their needs and provide value. We recognize the importance of customer satisfaction and are continuously striving to enhance our offerings to better serve them. We’re particularly excited to announce our Everything SKU and AI Sandboxes.
To address your call out on autonomy and accountability, we pride ourselves on fostering a culture of autonomy and every team member is responsible for owning their outcomes. Team members also consistently rate us highly in terms of offering autonomy in their roles, in our employee surveys. We are all accountable for achieving our individual Objectives and Key Results (OKRs), and are encouraged to take on new challenges and solve problems, while working together to contribute to the overall success of the company.
While we understand that changes can sometimes be challenging, we are committed to our strategic direction and believe it will lead us to a brighter future. Thank you for your contributions.
Will Clive
Chief People Officer