You have good and bad days - Retail Assistant Primark Employee Review

3.0
29 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Made lots of great friends, we all work as a team & help each other out, have a good laugh, feels a bit like a family, 20 hour contract which is better than some places which offer less contracted hours, supportive co-workers/supervisors/managers (not all of them but I always feel like there's someone I can go to if I need to), enjoy helping nice customers, relaxed atmosphere, I like that I'm told what I'm doing at the start of my shift and then I'm pretty much left to get on with it unless they want me to do something different, it's better than having managers constantly breathing down your neck and telling you you're doing everything wrong! Members of staff, supervisors and management are generally happy, polite and smiley, very accommodating.

Cons

Rude customers, some bad managers/supervisors, the mess!!! Boring, repetitive tasks which can drive me to insanity some days but other days it doesn't bother me and it's nice that the tasks are easy because I can just be relaxed at work, no staff discount, I know it's cheap but still! Low pay, it's £6.50 an hour now which is minimum wage, I'm hoping for a pay rise in the new tax year!

Explore other reviews about Primark

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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