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Prospect Education

Is this your company?

Investigators will find that Prospect Education is going the way of the Fraudulent Corinthian Colleges Soon - Instructor Prospect Education Employee Review

1.0
2 Mar 2016
Recommend
CEO approval
Business outlook

Pros

If you want to learn all sorts of employable skills outside of your skill set, then take a job with Prospect Education. This organization is cutting corners financially (to please their board of directors), and they are not hiring specialist, so you will have an opportunity to enhance your curriculum vitae with other duties as assigned work (even though you will not be paid for it). Great place to increase your skill set!

Cons

All of the recent negative reviews are correct, due to the individual context. If you are part of Campus Care (Reno NV, or Salt Lake City, Utah), you have seen the cutthroat mentality from this profit motivated organization. The recent centralization has garnered removal of the "old guard" employees that were paid too much and know too much, to allow room for the hungry, desperate individuals, just trying to earn a living with an organization that they do not know has a non-altruistic underside. The most damaging part of this new centralization is the non-transparent mindset of the total disregard for the customer (the students). These unsuspecting clients do not know that they lulled into a false since of security of completing their educational goals in a fast-paced (5-week modules), with unlimited resources to help them expand their horizons. Nothing is further from this truth. Students are enrolled, even if their individual learning style and skill set is not conducive to the pace of the academic model nor the online platform for most courses. The recent cost saving steps include removal of the on-ground library and library coordinator, executive assistants, and facility managers. There will be no more face-to-face tutoring, especially tutoring for Medical Assistants needing guidance to take their National Centers for Competency Test (NCCT) in order to become a Certified Medical Assistant (CMA). The students have to rely on over-worked instructors, with little time to tutor online-challenged students. And last but not least...the printing capabilities option has been removed. Students can no longer print out copies of assignments or chapters from books for those that still need a hard copy to study at home. Those students are going to have to get along with everything going virtual. Prospect Education is trying to mimic the learning management system environment of the famous University of Phoenix, but all they are really doing is propelling the students into a future of financial debt due to no help or resources during the fast-paced no help environment forced on the unsuspecting student. These students have a high probability of not getting a job, because they will not learn anything within this new no-help environment. This culture is more than the deplorable treatment to the staff and faculty, it is a sham to the students/customer and just as unethical as the Corinthian scandal, which comes from the top, i.e., the CEO and COO. Students and future employees..caveat emptor (beware the buyer).

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Prospect Education Response
10y
There is no doubt that we have “centralized services” in an effort to improve compliance, the quality and consistency of customer service, educational consistency and the quality of the student experience. While many former employees who did not transition well or who lost their jobs as a result will always find fault in the direction of management, we have to look at outcomes. Since we centralized student services, student satisfaction is up and student retention is up. Since we centralized the management of education and limited the number of education managers in the mix too eliminate conflicting views and to provide for a consistent curriculum, the quality of faculty has gone up, faculty retention has gone up and faculty satisfaction has gone up. Oh, and student retention? It is up. So while you may not value the improvements we have made in the product and staff delivering the products we teach, our students do. As for printers, you are correct, when we went to eBooks and students and faculty started printing off entire books, we did remove printers as all work (tests, papers, etc.) is submitted electronically, the printers served no purpose other than to subvert our move to eBooks. This company is moving forward in a digital environment and people stuck in the past don’t do well. This is an old story. Ask the folks who are looking for video tapes at their local Redbox. As to NCCT tests, yes, we hold instructors responsible for the pass rates of their students. Our current instructors have improved pass rates and a number have a 100% pass rate. You apparently could not perform as expected. It is unclear from your post whether you were terminated or quit. Given your inability to move forward, I suspect it was the former. As for the Consumer Financial Protection Bureau, they would actually love us. We do not charge students interest while in school, we match every dollar they pay while in school on an institutional loan, dollar for dollar, reducing their debt, and we give them $1,000.00 in cash or credit if they graduate on time. Over 90 percent of our employees surveyed in December of 2015 would recommend a friend to work here and overall employee morale was up significantly year-over-year, because of the changes criticized in your post. But then, they still work here and you don’t Posted on behalf of Michael Dawson.

Explore other reviews about Prospect Education

5.0
12 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people who are passionate about wht they do and their students

Cons

Really cannot find too many bad things about the company

1
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Prospect Education Response
4y
Thank you for the 5 star review and the kind words! We could not do what we do without great employees like you. Your passion for our students drives the great outcomes like in our recent accreditation visits. Keep up the great work and thank you for all you do! Posted on behalf of Joshua Swayne, CEO.
1.0
29 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When I started off working for Prospect Education, it was known as one of the best companies I worked for. Great management, benefits, fun working environment, and always recognized for my hard work. Great coworkers I can now call friends!

Cons

Employees are punished for the company's lack of financial stability and inconsistent/poor management. Due to the company losing money, employees are now treated less than and all of our hard work that was done yesterday, the previous month, or previous quarter is discarded....even if we made/maintained our department goals. The CEO is extremely greedy and insensible! Not only has he humiliated us by this new "tsunami" thing he has going, which gave most of us hope the company will pick back up, BUT we will all be out of jobs in January 2015 with no severance pay to show some type of appreciation for ALL of our hard work we have provided towards this company. Some of us have been loyal to this company for years and this is what we get...a SLAP IN THE FACE!

7
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