2.0
18 Feb 2023
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Pay is decent and you have unlimited PTO but this is only so they don't have to pay out PTO days when they can you. They pay for part of your cell phone? I guess that's a pro.
Cons
-The COO and CEO couldn't run a lemonade stand let alone a MSP, let's start there. -Escalations manager does absolutely nothing, I still to this day have no idea what he does. -Tickets are cherry picked -Documentation is outdated -Equipment provided is outdated -You'll be sent to a client with no information -Favoritism and Micromanagement I don't see this company lasting for much longer