ARMs are useless - MCAT Trainer Psychwest Employee Review

My 3.5 years at Psychwest were amazing. In this smaller company, I was able to learn a variety of duties and was offered a lot of professional growth. I felt like my good work was rewarded and I was offered the opportunity to expand on my successes in a meaningful way. My supervisor and company owner, Andrea, was amazing. She was caring, considerate, and a model on how to be an effective employee with attention to detail, consistency, and striving for always improving. She doesn't want a "yes person", she wants to be challenged and arrive on the most effective decision possible. Overall, the work atmosphere is relaxed. People are expected to complete their jobs and do them effectively, and if they can't, they should ask for assistance that is always available from supervisors or peers. If you believe you are an effective worker with a positive attitude, you will be successful and grow here. The office positions are demanding at first in terms of learning all that is necessary with the position, but anyone with the determination to succeed will do well in these roles and will be consistently supported by other office staff and management. The trainer positions that are available in the company are rewarding with their important work with the clients, experience gained from writing court reports, and the large variety of clients and situations you are exposed to. This is a great role for someone trying to gain experience in the criminal justice system. Additionally, the trainer position is very independent - you are relied upon to do your assigned shifts and notes that can be completed from home. Although there is independence, you are in constant communication with your team members and supervisors daily.

There are many negative reviews on the company, with most occurring before I started with Psychwest. Company culture and management changes have progressed the company a long way. There are many more benefits and wage changes that have occurred over the years that make things easier for all employees. The bottom line, if you are a good employee with a good attitude, you will be appreciated and be presented with opportunities to grow your skills. If you have questions, concerns or observations, all of the supervisors and owner Andrea are more than willing and equipped to assist you.

Wonderful and bright regional managers! Very helpful and they know their stuff. Pay is decent for the position as well.

There was an unfortunate incident where I was shadowing someone and the client session was permitted to take place in the client's bedroom with the door closed. Not only is this inappropriate, but unethical, unsafe, and a liability both to the client and to the agency. I immediately left and sent an email to HR documenting the incident. I asked for clarification whether or not this was standard practice for the agency. They did not give me any confirmation that this was out of the ordinary, nor did they offer any sort of understanding or agreement that this was inappropriate, so I did not feel comfortable continuing employment with them.