Psychwest Reviews

The company is run remotely from Yuba City. I worked under the Mental Competency Assessment Training (MCAT) program. The MCAT program that I worked in was based in the San Francisco Bay Area, (180 miles away from Yuba City). The MCAT program supervisor is in Sacramento (130 miles from SF Bay Area). And there is an assistant supervisor who works in the SF Bay Area. There were many instances where the information given by one of the MCAT supervisors contradicted the information given by the other MCAT supervisor, or information given by the office personnel in Yuba City. Unfortunately, the company tends to pass blame on the individual with the "lower" position instead of admitting that a mistake was made. It is very important to keep written records of all conversations employees have with each other just in case an issue does come up. The company has various methods to track the locations of all MCAT employees. Cell phones, laptops, and phone conversations, are tracked. There seems to be a sense that employees cannot be trusted. The upper management tends to be less interested in helping clients and more interested in billing clients. The management is not as concerned about the overall safety of their MCAT trainers. The job requires a lot of driving and the company does not provide any services to help MCAT employees maintain their vehicles. The office personnel in Yuba and the Sacramento supervisor tend to be out-of-touch with the reality that the MCAT trainers undergo. When an employee has a complaint about the company or MCAT program, it is difficult for the employee to feel heard, and there seems to be a history of firing workers who speak up and provide suggestions for improving the company. The company owner and manager are husband and wife, and this tends to make decisions unbiased. The mileage compensation is low, considering the large amount of driving the employees undergo.