Property Manager - Property Manager Public Storage Employee Review

1.0
25 Apr 2014
Recommend
CEO approval
Business outlook

Pros

hours aren't bad, not too early nor to late (9:30a-6pm on weekdays) (weekends 9:30a-5pm)

Cons

everything!! you start getting paid at $10hr but do everything at the property....from cleaning units, picking leaves, picking up abandon goods, doing rentals, selling over priced merchandise, forcing the customer to buy insurance when most of the time insurance doesn't cover anything. have reports ready for DM, prepare auction paper work, deal with customer that our extremely stress due to a foreclosure, divorce,death in family, moving, etc...your also a collections agency calling every single customer through the month......and mind you everything that i have mentioned is ok, i dont mind it, but get ready it gets even better.....dont you dare not sell an over priced lock to a new customer, or you will hear about it until the next month. a public storage lock cost $20 you can buy one at home depot for $7 walmart for $10 etc.....same with insurance, they want all customer to have insurance so they kinda force us shove it down the customers throat....saying its "required" but yes its not mandatory...and the sad part is that when an incident does happen the insurance will never come thorugh for what the customer really lost. sorry am not money hungry i do have a heart for my customers!! they expect you to memorize around 20 scripts and they want it word for word!!! and will make you do it over ad over again....make sure you get along with your boss if not he will call you on the spot to role play the useless scripts....scripts to do a rental, scripts to sell merchandise, scrit to take payment, script to make calls and leave message...and i can go on and on...in all honesty AVOID this place....and let me add i was also and onsite manager DO NOT take the apartment...they wil own you and expect everything from you and if you do something wrong they will threat you right away.....once again...stay away from this company..they dont take care of the employee when we make all the money. bonuses get smaller and smaller..when you apply (i pray you dont) bonuses probably wont exist..with all the unrealistic goals, we are set up for failure......do yourself a favor and look elsewhere.....

Explore other reviews about Public Storage

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This was a great place to work

Cons

Some days can be long

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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