Great experience - Field Service Technician Pure Technologies Employee Review

I can honestly say the best people who like to do their jobs right work for this company. There is lots of transparency where needed and plenty of flexibility.

The parent company that acquired it has added a lot of red tape into the structure, and there has been lots of process change. Sometimes a bit too much to keep up with.

Most of the folks are great team members and it was great working with them. The pay is good and the bonuses can be quite generous if the company does well and you perform well. The parent company Xylem also has a Flexible Time off (FTO) policy where you can take unlimited time off.

The company is in a constant state of restructuring and reorganizing which leads to uneasiness amongst staff members (they think, am I the next to be eliminated?). Vacant positions are going unfilled, and they think they can grow a business without replacing staff that have left. The international structure of Pure and Xylem leads to peculiar arrangements where they are trying to manage technical staff in the Philippines which is 12 time zones ahead, and your supervisor may be far away in another country. Pure follows Xylem’s daily meal expense policy which is ridiculous and exhorbitant. A field technician can charge $80 for a single dinner, and the costs of these meals are charged to lump sum projects. This leads to widespread abuse which is shockingly tolerated. There are some staff members that submit timesheets weeks or even months late which makes tracking costs on projects difficult.