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      QVC reviews

      Remote work - Customer Service Representative (CSR) QVC Employee Review

      2.0
      23 Feb 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work & you also get a discount on purchases.

      Cons

      Difficult customers who get lonely so they call QVC customer service to annoy them. Also, very little support from supervisors on escalated calls. Micromanaged from supervisor, with short breaks.

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      5.0
      30 Apr 2026
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Welcoming team & good place to learn

      Cons

      Remote work made it difficult to build connections

      1.0
      20 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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