Sad to see what it has become - Services Organization Qualtrics Employee Review

1.0
11 Oct 2023
Recommend
CEO approval
Business outlook

Pros

100% the people on the frontlines. I was lucky to work some of the smartest and kindest people I've ever met. The benefits, pay, and maternity package was also good.

Cons

100% lack of competence from sr leaders and c suite execs. Half of the L8+ org will deliver zero work, get promoted off cycle, and c suite will continue to collect their million dollar paychecks while trying to come off as relatable in all hands and miss the mark (news flash: not everyone can even afford to take a regular uber when their private cars don't show at the airport. yes, this was used as a story from our CEO). It was hard to get promoted with 2 promo cycles in the year and now even harder with only 1. Lots of politics with sr. leaders/ If they don't like you, you wont get far. The Services "transformation" is a dumpster fire. Don't join that org if you do take a chance on the company. The stress and nonsense isn't worth it. The company is NOT hybrid. They expect you in 4 days a week. The mass layoff on 10/4/23 was a disaster. They shut down systems for people before they even learned their fate, and the message from the CEO was recorded. I hope it's not what happens, but I have little faith that Qualtrics will make it 2 more years. If I could give zero stars on leadership I would. Regardless of what anyone says, religious nepotism is REAL in Utah.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

2
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