Great People Poor Leadership - Senior Account Executive Qualtrics Employee Review

3.0
1 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Wonderful, knowledgable teams. Family team dynamic Top tier products

Cons

The understanding between frontline efforts and real life customer situations and top leadership is a deep chasm of emptiness. Leadership firmly exhibits WIIFM rather than truly grasping an understanding of what drives their employees (which is ironic as Qualtrics is a company focussed on selling Employee and Customer Experience "Solutions"). Rarely an opportunity for career progression even exhibiting the right behaviors, knowledge, and success due to continuous change in ownership and job function.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
27 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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