Qualtrics is a unicorn that lost its magic and its horn - Technical Account Manager Qualtrics Employee Review

1.0
1 Jan 2024
Recommend
CEO approval
Business outlook

Pros

- You get to work with great, high-quality people on your direct team who will help propel your career forward - Nice in-office perks standard for a business catering to Millennial and Gen Z employees (catered lunch, drink bar, ice cream, etc)

Cons

- Upper-level management isn't transparent and is generally tone-deaf to the needs of employees or long-term business needs. They're only worried about short-term margin gains meant to turn Qualtrics into a quick ROI for Silver Lake. - Qualtrics pays 20-30% less than comparable companies, so salary isn't competitive. - No equity incentives offered alongside your salary, unless you're an upper-level employee then you do receive equity. It is abnormal for a growing company of this size not to have equity incentives. - Promotion opportunities and timeline are lower and slower than your average tech company. As such its difficult to grow within the company, you'll be at Qualtrics 2-3 years before you hit a ceiling in your role then its times to move on to another company.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
27 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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