Work in progress, good opportunity ahead - Marketing Director Qualtrics Employee Review

4.0
15 Nov 2024
Recommend
CEO approval
Business outlook

Pros

- Has the industry leading product(s) for experience management - Good compensation/benefits and good work-life balance - Depending on your POV, a lot of org changes, but a lot of career growth and company opportunity ahead - Good culture, sense of belonging within the organization

Cons

- Some work processes seem to be perpetually broken - A fair amount of attrition recently. I believe this is due to layoffs and org changes over the past few years, but has begun to stabilize

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Qualtrics Response
1y
We appreciate you taking the time to leave a review. I think there are some great pros that you’ve highlighted here, but I’m particularly happy to see you list a sense of belonging. That’s a priority for the company so it is great to hear about your positive experience. Process improvements are another key focus for us as an organization this year, and improvements will be driven by the feedback and guidance from the team through focus groups and the quarterly pulse results, as always.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
27 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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