Overall good experience, however limited career progression - Customer Success Manager Qualtrics Employee Review

4.0
18 Feb 2025
Recommend
CEO approval
Business outlook

Pros

* Great benefits and office * Good work life balance

Cons

* Promotion and salary progression * Owned by Private Equity * 3 days compulsory PTO

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Qualtrics Response
1y
Thanks for taking time to leave a review! I have to agree - the Sydney office is a great space to work in. And I'm glad to hear you're experiencing a good work/life balance - that's great! It's a fair call-out that we do expect 3 days in office. We aren’t a remote-first company. However, we do have a 2 week remote work policy, as well as support the flexibility folks need within our office attendance policies. The Workplace Experience teams also work hard to make sure those 3 in-office days are good ones, with nice working environments, catered meals, snacks, and other on-site amenities.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Office culture and benefits are excellent. Clients bring variation to the job and interesting work

Cons

Limited mobility opportunities — typically comes from someone leaving and opening a spot instead of based on your job performance. Can get boring working on the same clients for years.

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