Got some good experience but honestly, the WORST place I have ever worked. - Phlebotomist Quest Diagnostics Employee Review

1.0
21 Jun 2012
Recommend
CEO approval
Business outlook

Pros

As a phlebotomist in an always short-staffed, extremely busy area I got a lot of experience and developed into an excellent phlebotomist enabling me to MOVE ON!

Cons

It's a big corporation that has a lot of slogans like, "You matter (employee)!" and "Patients first." The reality is the almiighy buck is what matters to QUEST DIAGNOSTICS. Employees are overworked (in my area anyway) and subjected to meetings filled with warnings about ALL the things you can do to get yourself fired. Hardly ever a positive or appreciative word for how you work like a dog. Patients are treated poorly by being subjected to disgruntled, overworked employees and unreasonably long wait times to get their blood drawn.

Explore other reviews about Quest Diagnostics

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good company to work for

Cons

not a ton of growth opps

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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