Challenging / room for growth - Anonymous employee Quest Diagnostics Employee Review

4.0
30 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunities to grow in your career with the company from the bottom up. Education reimbursement program, employee recognition, and continual process improvement projects that encourage participation from front-line employees of all levels. If you show interest in taking on more responsibilities and take advantage of these opportunities you can grow fast. Even if you don't have the right degree to land a leadership or specialized role right away, Quest's leaders will see your value and mentor you into achieving your educational and career goals.

Cons

Long hours, understaffed in many areas and not given the resources in time to achieve department goals. Shortage of fully trained FTEs and shortage of leaders on site (at night) causes leaders and front-line employees to 'burn out' and fail to prosper beyond their demanding day-to-day tasks.

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5.0
22 Jun 2026
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CEO approval
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Pros

Quest has a good work environment

Cons

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1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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