Job satisfaction declining every year - Technologist Quest Diagnostics Employee Review

2.0
23 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Pay is good compared to similar labs in the area Differential for working late shifts/weekends 401k matching at 5% Decent benefits (although not the cheapest) which includes free labwork

Cons

Management is horrendous - people in my dept were hired for a position then never given the title or pay (and its been years). WAY too focused on metrics...feel like there's a decline in patient focus and definitely zero focus on employee satisfaction (you feel very disposable). Management is very disorganized in all areas. Very little room for advancement, even with flawless reviews and high productivity year in and year out. I've been here for >5 years and every year it just gets worse and worse.

Explore other reviews about Quest Diagnostics

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good company to work for

Cons

not a ton of growth opps

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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